Milk Tracker: Terms, Privacy, Delivery & Refunds
Mountain Heritage Farm | Updated November 10, 2026
This notice applies to the one-time purchase of the Milk Production Tracker. Please read it alongside the information shown at checkout.
What you are buying
The Milk Production Tracker is a one-time licensed digital educational tool offered by Mountain Heritage Farm. The current introductory offer includes a Google Sheets starter, a phone-friendly milk-entry interface, milk-production reporting, and setup instructions and videos. Pricing and included features are those displayed on the checkout page when you purchase. No recurring MHF software subscription is included in the one-time purchase.
Account and equipment requirements
You need your own usable Google account, access to Google Sheets and Google Apps Script, a compatible web browser, and a device with internet access for initial setup and use. You must follow setup and permission steps described in the instructions. Third-party Google services may change or experience interruptions outside Mountain Heritage Farm’s control. Google may impose its own usage limits and service terms.
Delivery and help
Following successful checkout, the licensed starter is supplied separately to the email address used for purchase; it is not an instant downloadable attachment to the payment confirmation. You must open the starter with your Google account and make your own working copy. Check spam and filtered email folders. If it has not arrived or cannot be accessed, contact Mountain Heritage Farm using the contact form so we can investigate delivery and access. Setup directions and video walkthroughs are included with the purchase.
Your records and backups
Your own working copy and the milking records you enter are maintained in your Google account rather than in a farm-hosted MHF database, according to the product’s current design. You control its sharing permissions, account security, your records and customer-owned backups. Avoid placing private or sensitive information in sheets that are shared with others. Back up your working copy regularly. The product’s initial licensing or delivery may involve customer-identifying information, which is handled under the MHF Privacy & Cookies Policy.
License and permitted use
The purchase grants the purchaser a personal, nonexclusive, nontransferable license to use one licensed starter and the included educational materials for their own farm, household or recordkeeping, subject to the product’s agreed terms. You may create the working copy required for operation and reasonable backups for your own use. You do not acquire ownership of the underlying software, authored tutorial content, protected templates or original visual design.
Redistribution and prohibited uses
Do not publicly post, sell, sublicense, distribute, or transfer the licensed starter, source, protected interface, tutorial content or access instructions to other purchasers; do not share purchaser credentials; and do not misrepresent our work as yours. These restrictions apply to protected expression and the agreed license, not to facts or milk records you enter or statutory rights that cannot be restricted.
Accuracy and proper use
The tracker is an organizational aid. Entries, calculations, units, spreadsheets, charts and reports can be affected by setup, user input, configuration changes, Google updates and data errors. Check records and calculations independently before making decisions about nutrition, animal health, sales, breeding or veterinary care. Nothing replaces professional advice, herd observation or separate legally required farm records.
Refunds and problems
Because this is a separately delivered digital purchase, contact us through the contact form if delivery fails, the licensed starter cannot be accessed, or the supplied materials materially differ from the offer. Include the order email and a description of the problem, but never send passwords or payment-card numbers. We will review the concern, provide reasonable delivery or access assistance when possible, and address any refund or remedy required by applicable law or the checkout terms agreed at purchase. This page does not promise automatic refunds or impose an undisclosed blanket no-refund condition.
Support and future changes
Included documentation explains the supported setup and workflow. This purchase does not promise permanent compatibility with every future Google change, bespoke engineering, unlimited technical support, or every future edition. If a specific purchase includes updates or support commitments, those expressly advertised terms apply.
Governing policies and contact
The MHF Terms of Use, Copyright & Content Use Policy, and Privacy & Cookies Policy supplement this product-specific notice. Checkout representations and applicable consumer laws control where they differ. Questions are handled through the contact form.
